Desk Report,
‘Rare’ outage in Starlink internet service
The Starlink internet service of SpaceX, the world’s richest man Elon Musk, has faced one of its biggest global disruptions. An internal software problem caused Starlink users to lose internet connections.
‘Rare’ outage in Starlink internet service
The incident occurred on Thursday. Such disruptions are not uncommon in Starlink’s powerful satellite internet system. Downdetector, a company that monitors internet service disruptions, said that users in the United States and Europe experienced problems using Starlink’s internet at around 3 pm local time. About 61,000 users reported internet connection disruptions to the company.
Starlink provides internet services in 140 countries and territories around the world. There are more than 6 million users.
Later, Starlink officially announced the internet service disruption through a post on the social media X. Starlink said it was actively working to resolve the issue. Michael Nichols, vice president of Starlink Engineering, wrote in a post that internet service was back up and running after about two and a half hours of the outage. He apologized to users and said the outage was caused by a critical internal software service failure in the network. He also promised to find the root cause.
Elon Musk himself also expressed his regret. SpaceX CEO Elon Musk wrote in a post that he was sorry for the outage. SpaceX will find the root cause and resolve it so that it doesn’t happen again in the future.
The Starlink internet service of SpaceX, the world’s richest man Elon Musk, has faced one of its biggest global disruptions. An internal software problem caused Starlink users to lose internet connections.
The incident occurred on Thursday. Such disruptions are not uncommon in Starlink’s powerful satellite internet system. Downdetector, a company that monitors internet service disruptions, said that users in the United States and Europe experienced problems using Starlink’s internet at around 3 pm local time. About 61,000 users reported internet connection disruptions to the company.
Starlink provides internet services in 140 countries and territories around the world. There are more than 6 million users.
Later, Starlink officially announced the internet service disruption through a post on the social media X. Starlink said it was actively working to resolve the issue. Michael Nichols, vice president of Starlink Engineering, wrote in a post that internet service was back up and running after about two and a half hours of the outage. He apologized to users and said the outage was caused by a critical internal software service failure in the network. He also promised to find the root cause.
Elon Musk himself also expressed his regret. SpaceX CEO Elon Musk wrote in a post that he was sorry for the outage. SpaceX will find the root cause and resolve it so that it doesn’t happen again in the future.
